From International Search to Export Order
A visual step-by-step workflow demonstrating how BLW's next-generation digital portal captures overseas component buyers, consolidates multi-SKU inquiries, and drives export revenue growth.
Step 1: Find Components
Overseas buyers use the Product Finder to filter 1,100+ BLW engine valve SKUs by part number, vehicle model, or family.
From Website to Business Operations
Traceability breakdown demonstrating how an inquiry on the public catalog transitions into BLW's internal sales triage dashboard and n8n-style operational workflow engine:
1. Public Website Inquiry
Ref: BLW-RFQ-2026-9041Cairo Moto Parts Ltd (Egypt) submits 5,000 Pulsar + 2,500 Apache valve sets.
2. Sales Triage Log
/blw/admin.htmlLead ingested, assigned to Export Rep Rajesh V. with SLA timer (1.2 hrs).
3. Business Workflows Canvas
Export O2C CanvasTraverses 10 operational nodes; pauses at Tech Review for nitriding sign-off.
Capability & Integration Classification Matrix
Demonstrated in Demo
- • Website multi-SKU RFQ Basket intake
- • Sales Triage Dashboard with SLA tracking
- • 10-node n8n-style visual graph canvas
- • Guided "Follow sample order" simulation
- • Technical clarification pause & resolution
Requires BLW Process Decisions
- • Commercial discount approval thresholds
- • Sales territory & country mapping rules
- • Technical metallurgy sign-off roles
- • Escalation criteria for production delays
Software Integration Requirements
- • SAP / ERP stock & work order API query
- • CRM customer account bidirectional sync
- • PDF invoice & packing list auto-generator
- • Logistics port tracking webhooks
Business Case: Current vs. Proposed Buyer Journey
Factual observations comparing BLW's existing website flow with the proposed digital sales portal:
Current Public Site Observations
- ❌ Single-item inquiry buttons require buyers to re-submit forms for every SKU.
- ❌ Unmonitored contact forms without sales rep assignment or response SLA tracking.
- ❌ Hardcoded legacy template address artifact visible in site header.
- ❌ Static category listing with limited filter options for OEM part numbers.
Proposed Next-Gen Portal (This Demo)
- ✅ Consolidated multi-SKU RFQ Basket drawer for bulk export orders.
- ✅ Real-time Sales Triage Dashboard (
/demo-admin) with response SLA tracking. - ✅ Cleaned up corporate contacts & IATF certification governance model.
- ✅ Instant search across 1,100+ OEM part numbers + Aditya AI Engineer.
Future Performance Measurement Framework
Target: +45%
Baseline to be supplied by BLWTarget: < 2 Hours
Baseline to be supplied by BLWTarget: 98% SLA
Baseline to be supplied by BLWTarget: 28% Win Rate
Baseline to be supplied by BLWExport Readiness Audit & Production Checklist
Transparent classification of what is currently demonstrated vs. what requires BLW data or production integration:
| Audit Area | Requirement & Scope | Status in Demo | Next Action Item |
|---|---|---|---|
| Product Catalog Data | 1,100+ OEM component SKUs, valve dimensions, material alloys. | Demonstrated | Import full CSV database from BLW catalog. |
| Certification Documents | IATF 16949:2016 and ISO 9001:2015 PDF certificates. | Needs BLW Data | BLW to supply current official PDF certificate files. |
| Destination Content | Multilingual export pathways for Latin America (Spanish) & Middle East (Arabic). | Demonstrated | Human verification of technical fitment terminology. |
| Sales Team Ownership | Lead assignment to BLW export representatives based on country. | Demonstrated | Map sales rep email addresses to dashboard accounts. |
| Managed Hosting & SLA | Monitored Cloudflare hosting, automated backups, SSL encryption. | Requires Prod Integration | Cutover domain DNS under BLW ownership. |
| Analytics & Tracking | Privacy-compliant RFQ conversion tracking & country metrics. | Demonstrated | Configure Google Search Console & Privacy Banner. |
Ready for Discovery & Pilot
We propose a fixed-scope 30-SKU pilot rollout followed by production hosting under 100% BLW domain ownership.